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MANAGED SERVICES

Cloud Managed Services

Managed support for cloud estates as part of a wider managed services programme.

  • Reliable
  • Secure
  • Scalable

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OVERVIEW

About Cloud Managed Services

Managed support for cloud estates as part of a wider managed services programme.

Cloud Managed Services sits within RT’s Managed Services offering. We begin by understanding your current setup, then agree a scope and delivery plan that fits your priorities.

Cloud Managed Services illustration

WHAT THIS INCLUDES

What Cloud Managed Services can include

Cloud service desk integration
Operational monitoring
Patch and backup oversight
Service level reporting

Common challenges

  • Overstretched internal IT teams handling routine tickets
  • Inconsistent user experience across locations
  • Reactive support instead of proactive monitoring

Intended outcomes

Outcomes depend on your starting point and goals.

  • More predictable IT operations
  • Faster resolution through structured support
  • Internal teams free to focus on priority projects

RELATED

Related solutions

Digital WorkplaceSupport and manage the technology employees use to work effectively from any location.Learn more →Enterprise Core & Datacenter ServicesOperate and support the core servers, storage, network and data centre services that run the business.Learn more →Application O&MOperations and maintenance support that keeps business applications stable and up to date.Learn more →ZerofAIAI-assisted IT operations from RT that aims to reduce repetitive tickets and manual effort.Learn more →Cisco Powered Managed ServicesManaged network services built on Cisco Meraki and Cisco Catalyst technologies.Learn more →

WHY CHOOSE US

Why work with RT

1Tailored approachScope shaped around your environment and goals.
2Clear processDefined steps from assessment through to support.
3Ongoing supportHelp after go-live under agreed service levels.
4Built to scaleSolutions designed to grow with your business.

OUR PROCESS

How we deliver Cloud Managed Services

01Assess & PlanUnderstand your goals and current environment.
02Design & ArchitectCreate a secure, scalable solution design.
03Implement & DeployBuild and configure with minimal disruption.
04Monitor & SupportKeep your systems running at their best.

FAQ

Frequently asked questions

What does Cloud Managed Services include?

Scope depends on your environment and goals. Typical areas are cloud service desk integration, operational monitoring, patch and backup oversight. We confirm the exact scope after an initial assessment.

Can Cloud Managed Services be tailored to our business?

Yes. We start from your current setup and priorities and propose a scope that fits, rather than a fixed package.

How do we get started?

Share your requirement through the contact form and our team will reach out to discuss it and agree next steps.

READY TO GET STARTED?

Let’s talk about Cloud Managed Services

Share your requirement and our team will get back to you.

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